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How long does it take to receive my wine?

It really depends on stock and where we are deliverying to. If we have all items in stock, it can ship from us within 1 business day and if you're local to us you could receive the item same day! If the items you ordered aren't in stock, we will be in touch to let you know when you can expect the order to ship from us. The time it takes to get from us to you is displayed at checkout - this can take 2-10 days shipping depending on where you are located (we are located in Sydney and Australia is a big Country!)



Do we make money on shipping?

No. We charge what our logistics partners fee is - nothing more. As we ship a lot of boxes each week, we get some great rates. We believe in being transparent to you and showing you the price of the order separately - we can package up to 22kg in a bundle so when we calculate your selection the system bundles wines as efficiently as we can to save you more! Shipping costs are therefore dependent on what you have ordered - you can view your shipping costs in your cart before making payment.



Are the goods packaged safely?

Yes. Whenever required, we repackage the boxes we receive from our suppliers to ensure you receive the wines intact.



Do we charge extra for credit cards?

No. We are happy to absorb the charges from the credit cards ourselves.



Who holds the license for this online store?

Bellevue Hill Bottle Shop - license #LIQP700350261 - the licensee is Dan Farrenc and all transactions and receipts are from our store



Can you organise gifts?

Absolutely. A lot of our orders are for gifts of wine - contact us or put a note in your online order and we'd be glad to help out.



Can I pickup the goods from your shop?

You sure can - just mention this when you order and put Bellevue Hill as the delivery suburb, and we'll get it ready for you. Please note that after making your order, let us confirm that it is ready for you to collect before turning up - we'd hate for you to be disappointed while we are getting it sorted.